Booking a measure and quote is usually the part people put off, mostly because they’re not sure what’s actually involved. Here’s exactly what happens when you book one with SPM Security Doors, from the first phone call through to the finished door on your wall.
Before Your Security Door Measure and Quote
You don’t need to prepare much before your appointment. It helps to have a rough idea of which doors or windows you want secured, whether you’re leaning toward a particular finish or colour, and whether the property is owner-occupied or a rental, since that can affect what makes sense. If you’ve had a break-in attempt, damage to an existing door, or you’re moving into a new property, mention it up front, it changes what Adam will focus on during the visit. Everything else gets worked out on the day.
What happens during the visit
Adam measures every opening precisely rather than estimating, since a security door even a few millimetres out won’t sit or lock properly. He’ll walk you through the material, mesh and hardware options that suit your home and budget, and explain what the Australian Standard for security doors, AS5039, actually requires, so you know what you’re paying for either way. This includes talking through hinged versus sliding configurations, lock and hardware choices, and finish options that suit the rest of your home. Appointments typically run 30 to 60 minutes depending on how many openings you’re covering, and there’s no pressure to make a decision while Adam is still there.
Why Professional Measure Matters
Adam measures every opening precisely rather than estimating, since a security door even a few millimetres out won’t sit or lock properly. He’ll walk you through the material, mesh and hardware options that suit your home and budget, and explain what the Australian Standard for security doors, AS5039, actually requires, so you know what you’re paying for either way.ย
This includes talking through hinged versus sliding configurations, lock and hardware choices, and finish options that suit the rest of your home. Appointments typically run 30 to 60 minutes depending on how many openings you’re covering, and there’s no pressure to make a decision while Adam is still there.
How the Quote Works
You get a fixed price in writing before you commit to anything, covering the door, materials and installation, with no hidden add-ons afterwards. There’s no obligation to proceed, and no pressure to decide on the spot. If you want to compare it against another quote first, that’s completely fine, a genuine quote should hold up against scrutiny. Ask what’s actually included, not every quote cover installation, disposal of your old door, or a warranty on workmanship, and those differences matter more than the headline number.
What happens after you accept
Your doors are built to order in SPM’s Melbourne workshop, typically ready within 10 to 14 days. On install day, the team fits everything with precision, cleans up after themselves, tests every lock and hinge, and walks you through how it all works before they leave. From your initial appointment to a finished install is usually a matter of weeks, not months. You can browse the full range beforehand if you want an idea of what’s available before Adam arrives..
FAQs
Is a security door measure and quote actually free?
Yes. There’s no cost and no obligation to proceed. You only pay once you decide to go ahead.
How long does the appointment take?
Most measure and quote appointments take between 30 and 60 minutes, depending on how many doors or windows you’re covering.
Do I need to be home for the whole appointment?
Yes, Adam will need access to every opening being measured and will want to talk through options with you directly.
How soon can I get a security door installed after I accept the quote?
Doors are custom made to order, typically ready within 10 to 14 days of confirming, then scheduled for installation.
What should I ask during the appointment?
Ask whether the door will meet AS5039, what’s included in the price (installation, old door removal, warranty), and how long manufacture will take. A straight answer to all three is a good sign.

